Citizens Advice Bureau Jersey



Data Protection

Extent: Jersey
Updated 24 July 2017

Words you may need to know


Information Commissioner - this is the person who has responsibility for Freedom of Information ( FOI) and Data Protection ( DP) in the islands. (Jersey and Guernsey)

Complied with - to obey something

Unsolicited - unasked for

Unauthorised disclosure - giving out information without the consent of the person concerned

Constraints - something that limits actions

Processing -  a series of actions with an aim in mind

CCTV - Close Circuit television . A video recording of people / places. A way of recording what is happening with the recording being on a tape or device.

Independent - free from control



Information Commissioner

Office of the Information Commissioner
4th Floor

One Liberty Place
St Helier

Telephone: Commissioner 716530

Fax: 441065


The Commission website includes information about:

- the work of the Commission

- online notifications and enquiry forms

- guidance notes

- ‘GDPR’ – General Data Protection Regulation

- Annual reports, Policy statements etc.

Data Protection (Jersey) Law 2018

If you have problems with Data Protection or Freedom of Information you can contact the Office of the Data Protection Commissioner. The Data Protection Commissioner is Emma Martins and the Deputy is Paul Vane.

The new law covers manual/ paper records, as well as electronically processed, personal information such as that held on computers or other devices.

Who holds data or information

Many businesses hold information about you and under the law you may have a right to see it and have any incorrect information corrected. The person in a company with responsibility for making sure that the law is complied with is called the Data Controller. The information or data usually belongs to the company. 

Requesting information about yourself

Below is a sample letter that you can use when asking for information from data controllers.

Sample letter

The name of the Data Controller                                                        Your address

The name of the Company                                                                

Company address                                                                               Date


Dear Sir,

I wish to make an application under Article 7 of the Data Protection (Jersey) Law, 2018. Please supply me with any information which you hold about me to which I am entitled.

If you require further information from me or a fee, please let me know as soon as possible.

If you do not normally handle these requests for your organisation, please pass this letter to your Data Protection Officer or other appropriate official.

Yours faithfully,


Your name


Complaints under the Data Protection Law

Many of the complaints to the Commissioner's office include unsolicited mail shots, incorrect details held by credit agencies and unauthorised disclosure of criminal records.

Data Protection Appeals Tribunal

There is an independent Data Protection Appeals Tribunal.

CCTV Code of Practice

The Data Protection (Jersey) Law 2018 controls the processing of CCTV images of individuals.  There is a Code of Practice for CCTV use at :