Citizens Advice Bureau

Family

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Abbeyfield Jersey Society - sheltered housing ( 8.40.5.L5 )
Ace of Clubs (Rouge Bouillon School) - after school and holiday care ( 8.30.84.L3 )
ACET - helping parents deal with sex and drug issues ( 8.30.82.L10 )
Adoption in Jersey ( 8.30.55. )
After Adoption ( 8.30.55.L6 )
Age Concern ( 8.40.25. )
Amnesty International ( 8.62.4.L2 )
Association of Jersey Charities ( 8.62.0 )
Barnardo's - Plan B Jersey (8.2.2)
Bereavement counselling and support groups ( 8.45.16. )
Birth details, availability ( 8.30.55.L4 )
Bringing an elderly person to live in Jersey ( 8.40.0.L1 )
British Red Cross Society ( 8.60.1.L3 )
Bush Hospital Foundation ( 8.62.3.L36 )
Carers - Respite Care ( 8.34.0.L1 )
Centre Point Trust ( 8.30.84.L2 )
Channel Islands Air Search ( 8.62.3.L27 )
Channel Islands Family History Society ( 8.55.7.L1 )
Charities who collect goods / recycling goods for charity ( 8.62.1.L4 )
Charity shops ( 8.62.1.L5 )
Child accident prevention (Jersey) ( 8.30.80.L11 )
Child contact centre (drop-off centre) ( 8.30.40.L3 )
Child protection in Jersey ( 8.30.65.L2 )
Child Support Agency (UK) ( 8.27.10.L9 )
Childcare for Children ( 8.30.80.L7 )
Childline - Channel Islands ( 8.30.65.L7 )
Childminding ( 8.30.80.L1 )
Children leaving Home, being left alone, babysitting ( 8.30.5.L5 )
Children with behavioural problems-Child and Adolescent Mental Health Service( 8.30.5.L1 )
Children's Service ( 8.30. )
Civil Partnerships- [8.18.9]
Collecting for Charity ( 8.62.1.L3 )
Community alarms / Alarms for the elderly - ( 8.40.0.L2 )
Concessions & Benefits for Senior Citizens ( 8.40.25.L4 )
Congratulatory Telemessages from the Queen ( 8.55.3.L6 )
Day Care Centres - Elderly persons ( 8.40.5.L4 )
Dewberry House (8.2.3)
Divorce - self help groups ( 8.27.10.L10 )
End of Marital Relationship Checklist ( 8.25.1 )
Facilities [Sports] with Creches ( 8.30.80.L13 )
Families Need Fathers ( 8.30.82.L8 )
Family Centre Service ( 8.30.0.L2 )
Family Mediation Jersey ( 8.25.13.L1 )
Family Well Being (8.30.6)
Feeding / Changing facilities for babies ( 8.30.80.L9 )
Fostering ( 8.30.60 )
Free holidays for the elderly at Maison Des Landes ( 8.34.0.L6 )
Free smoke alarms for the elderly ( 8.40.0.L9 )
Free Will facility for members of Unite ( 8.45.4.L5 )
Gender dysphoria (Trans*, Transgender, Gender Non Conforming) ( 8.14.6 )
Gender Recognition (Jersey) Law 2010- (8.55.3.15)
Getting married in Jersey (including marriage of couples living outside Jersey ( 8.18.8.L1 )
Godparents ( 8.30.1.L3 )
Good Companions Clubs ( 8.40.25.L5 )
Help an African Schoolchild ( 8.62.4.L5 )
Help for UK Holocaust Survivors and Refugees (8.62.4.L6)
Human bones found ( 8.45.12.L12 )
Jersey Aid for Europe Foundation ( 8.62.3.L39 )
Jersey Association for Youth and Friendship (Hostels for young people) ( 8.62.3.L13 )
Jersey Association of Child Carers ( 8.30.80.L4 )
Jersey Association of Retired Persons (Formerly The Jersey Friendship Centre) (8.40.25.L3)
Jersey Care Leavers Association (8.30.65.L3)
Jersey Cheshire Homes Foundation (Accommodation for disabled people) ( 8.62.3.L15 )
Jersey Child Care Trust ( 8.30.80. )
Jersey Domestic Violence Forum ( 8.22.4.L1 )
Jersey Hospice Care ( 8.62.3.L25 )
Jersey Lifeboat Guild ( 8.62.3.L8 )
Jersey Round Table ( 8.62.3.L26 )
Jersey Women's Refuge ( 8.22.4.L2 )
Lady Taverners / Lord's Taverners ( 8.62.3.L24 )
Living Wills (8.45.1.L2)
Marriage abroad ( 8.18.8.L2 )
Marriage in church - Jersey, Times of ceremonies, Divorced couples - remarriage ( 8.18.8.L3 )
Missing persons / tracing people believed to be in Jersey ( 8.55.10 )
Mother and Toddler Groups - List ( 8.30.84.L8 )
Nannies and Au Pairs ( 8.30.80.L10 )
NSPCC National Society for the Prevention of Cruelty to Children, Jersey ( 8.30.65.L8 )
Organ Donorship ( 8.45.1.L1 )
Oxfam Jersey Group ( 8.62.3.L22 )
Parenting Support Services( 8.30.82. )
Parish sheltered housing ( 8.40.5.L7 )
Paternity testing for parentage assessment ( 8.30.10. )
Pirates Club, a charity to help the needy elderly ( 8.40.25.L2 )
RAFA - Royal Air Force Association - The Royal Air Force Benevolent Fund ( 8.62.3.L29 )
Re-registration of birth, natural parents marrying ( 8.30.32.L3 )
Registered Childcare ( 8.30.84.L1 )
Registration of Births/Marriages/Deaths. Certificates ( 8.55.3. )
Relate Jersey ( 8.25.13. )
Relationships and housing ( 8.28.0. )
Respite care for children ( 8.30.0.L4 )
Rights and responsibilities of children under eighteen ( 8.30.5.L3 )
Rotary Clubs ( 8.62.3.L10 )
Royal British Legion ( 8.60.1.L1 )
Samaritans ( 8.62.3.L16 )
Sanctuary Trust - Men's Shelter (8.18.8.L4)
School holiday - child care ( 8.30.80.L12 )
Senior Citizens Association ( 8.40.25.L7 )
Setting up a charity in Jersey. To register a charity in Jersey ( 8.62.1.L1 )
Sheltered Homes ( 8.40.5.L2 )
Smack or Assault? ( 8.30.65.L6 )
Soroptomist International ( 8.62.3.L4 )
St John Ambulance ( 8.60.1.L7 )
St Paul's Mother and Toddler Group ( 8.30.84.L7 )
St Pauls Church / Community Centre ( 8.60.1.L2 )
St Vincent de Paul Society ( 8.62.3.L34 )
The Silver Line UK (8.24.7)
Variety Club - Tent 52 (Children's Welfare) ( 8.62.3.L2 )
Video recordings and young people ( 8.30.1.L2 )
Wooden Spoon Society ( 8.62.3.L35 )
Young Parents Support Group ( 8.30.5.L8 )
Young People - Proof of Age (8.30.15)
PDF

LOCAL INFORMATION

8.40.0.L2
Alarms for the elderly

Extent: Jersey
Updated 27 January 2016
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Emergency call system to be used in the home for people who are frail and on their own at any time -activated by a push button that automatically phones for help. The service was launched in 1991 specifically for frail, elderly people who live alone in the community and for people with disabilities. There are about 500 alarms in operation in Jersey, and on average three emergency calls are dealt with each week.

Contact

Community Alarm Coordinator , Mrs J Krohn
Overdale Hospital
Tel 443074

Cost

If a client is on income support benefit there is no charge. Otherwise the charges are based on the rental of £29.70 per quarter, plus GST, which is payable to JT Global ( formerly Jersey Telecom), and which appears on the normal telephone account.

Application for an alarm

The method of applying for an alarm is initially through the person's GP or Family Nursing & Home Care. The application is then passed to the Community Alarm Coordinator, who will then arrange for an alarm to be supplied and fitted and will explain the operation of the alarm to the person and where necessary, to any family and friends who are keyholders.

The Alarm

The alarm system consists of a base unit with an integral telephone built in, together with a pendant which the person wears round their neck and depresses a red button to request assistance. Wrist type pendants are also available.

Monitoring

The function of monitoring is undertaken by the Ambulance Service. Upon receipt of a call, the details of the caller will appear on the screen; this includes name, address, next of kin, keyholders etc. The controller is also able to speak to the person, even though they may be up to 30 feet away from their base unit. This is useful for example where a person falls in the bedroom, but the base unit may be located in the living room. An assessment of the situation is made by the controller, whereby they decide whether a keyholder or next door neighbour can pop in to help, or whether an ambulance crew is required.