Citizens Advice Bureau Jersey

Family

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Abbeyfield Jersey Society - sheltered housing ( 8.40.5.L5 )
Ace of Clubs (Rouge Bouillon School) - after school and holiday care ( 8.30.84.L3 )
ADAPT ( 8.22.4.L1 )
Adoption in Jersey ( 8.30.55. )
Advance Decision to Refuse Treatment (8.45.1.L2)
Age Concern ( 8.40.25. )
Amnesty International ( 8.62.4.L2 )
Association of Jersey Charities ( 8.62.0 )
Barnardo's - Plan B Jersey (8.2.2)
Bereavement counselling and support groups ( 8.45.16. )
Birth details, availability ( 8.30.55.L4 )
Bringing an elderly person to live in Jersey ( 8.40.0.L1 )
British Red Cross Society ( 8.60.1.L3 )
Carers - Respite Care ( 8.34.0.L1 )
Centre Point Trust ( 8.30.84.L2 )
Channel Islands Air Search ( 8.62.3.L27 )
Channel Islands Family History Society ( 8.55.7.L1 )
Charities who collect goods and recycling ( 8.62.1.L4 )
Charity shops ( 8.62.1.L5 )
Child accident prevention (Jersey) ( 8.30.80.L11 )
Child and Adolescent Mental Health Service ( 8.30.5.L1 )
Child contact centre (drop-off centre) ( 8.30.40.L3 )
Child protection in Jersey ( 8.30.65.L2 )
Child Support Agency (UK) ( 8.27.10.L9 )
Childcare for Children ( 8.30.80.L7 )
Childline ( 8.30.65.L7 )
Childminding ( 8.30.80.L1 )
Children leaving Home, being left alone, babysitting ( 8.30.5.L5 )
Children's Service ( 8.30. )
Civil Partnerships- [8.18.9]
Collecting for Charity ( 8.62.1.L3 )
Community alarms / Alarms for the elderly - ( 8.40.0.L2 )
Concessions & Benefits for Senior Citizens ( 8.40.25.L4 )
Congratulatory Telemessages from the Queen ( 8.55.3.L6 )
Day Care Centres - Elderly persons ( 8.40.5.L4 )
Dewberry House (8.2.3)
End of Marital Relationship Checklist ( 8.25.1 )
Families Need Fathers ( 8.30.82.L8 )
Family Mediation Jersey ( 8.25.13.L1 )
Fostering ( 8.30.60 )
Gender dysphoria (Trans*, Transgender, Gender Non Conforming) ( 8.14.6 )
Gender Recognition (Jersey) Law 2010- (8.55.3.15)
Getting married in Jersey ( 8.18.8.L1 )
Good Companions Clubs ( 8.40.25.L5 )
Help an African Schoolchild ( 8.62.4.L5 )
Human bones found ( 8.45.12.L12 )
Jersey Aid for Europe Foundation ( 8.62.3.L39 )
Jersey Association for Youth and Friendship (Hostels for young people) ( 8.62.3.L13 )
Jersey Association of Child Carers ( 8.30.80.L4 )
Jersey Cheshire Homes Foundation (Accommodation for disabled people) ( 8.62.3.L15 )
Jersey Child Care Trust ( 8.30.80. )
Jersey Hospice Care ( 8.62.3.L25 )
Jersey Lifeboat Guild ( 8.62.3.L8 )
Jersey Round Table ( 8.62.3.L26 )
Jersey Women's Refuge ( 8.22.4.L2 )
Lady Taverners and Lord's Taverners ( 8.62.3.L24 )
Maison Des Landes ( 8.34.0.L6 )
Marriage abroad ( 8.18.8.L2 )
Marriage in church - Jersey, Times of ceremonies, Divorced couples - remarriage ( 8.18.8.L3 )
Missing persons / tracing people believed to be in Jersey ( 8.55.10 )
Mother and Toddler Groups - List ( 8.30.84.L8 )
Nannies and Au Pairs ( 8.30.80.L10 )
NSPCC National Society for the Prevention of Cruelty to Children, Jersey ( 8.30.65.L8 )
Organ Donation ( 8.45.1.L1 )
Out of hours services (10.6.7.L5)
Oxfam Jersey Group ( 8.62.3.L22 )
Parenting Support Services( 8.30.82. )
Parents Support Groups ( 8.30.5.L8 )
Parish sheltered housing ( 8.40.5.L7 )
Paternity testing for parentage assessment ( 8.30.10. )
RAFA - Royal Air Force Association - The Royal Air Force Benevolent Fund ( 8.62.3.L29 )
Re-registration of a child's name ( 8.30.32.L3 )
Registered Childcare ( 8.30.84.L1 )
Registration of Births/Marriages/Deaths. Certificates ( 8.55.3. )
Relate Jersey ( 8.25.13. )
Relationships and housing ( 8.28.0. )
Respite care for children ( 8.30.0.L4 )
Rights and responsibilities of children under eighteen ( 8.30.5.L3 )
Rotary Clubs ( 8.62.3.L10 )
Royal British Legion ( 8.60.1.L1 )
Samaritans ( 8.62.3.L16 )
Sanctuary Trust - Men's Shelter (8.18.8.L4)
School holiday - child care ( 8.30.80.L12 )
Setting up a charity in Jersey. To register a charity in Jersey ( 8.62.1.L1 )
Sheltered Homes ( 8.40.5.L2 )
Smack or Assault? ( 8.30.65.L6 )
Smoke Alarms ( 8.40.0.L9 )
Soroptomist International ( 8.62.3.L4 )
St John Ambulance ( 8.60.1.L7 )
St Pauls Church / Community Centre ( 8.60.1.L2 )
St Vincent de Paul Society ( 8.62.3.L34 )
The Silver Line UK (8.24.7)
Variety Club - Tent 52 (Children's Welfare) ( 8.62.3.L2 )
Video recording classification ( 8.30.1.L2 )
Wooden Spoon Society ( 8.62.3.L35 )
Young People - Proof of Age (8.30.15)
PDF

LOCAL INFORMATION

8.40.0.L2
Alarms for the elderly

Extent: Jersey
Updated 25 March 2019
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Emergency call system to be used in the home for people who are frail and on their own at any time -activated by a push button that automatically phones for help. The service was launched in 1991 specifically for frail, elderly people who live alone in the community and for people with disabilities. There are about 500 alarms in operation in Jersey, and on average three emergency calls are dealt with each week.

Contact

Community Alarm Coordinator

Overdale Hospital

Westmount Road

St. Helier
Jersey
PostcodeJE2 3UH
Tel 443074

Cost

If a client is on income support benefit there is no charge. Otherwise the charges are based on the rental of £29.70 per quarter, plus GST, which is payable to JT Global ( formerly Jersey Telecom), and which appears on the normal telephone account.

Application for an alarm

The method of applying for an alarm is initially through the person's GP or Family Nursing & Home Care. The application is then passed to the Community Alarm Coordinator, who will then arrange for an alarm to be supplied and fitted and will explain the operation of the alarm to the person and where necessary, to any family and friends who are keyholders.

The Alarm

The alarm system consists of a base unit with an integral telephone built in, together with a pendant which the person wears round their neck and depresses a red button to request assistance. Wrist type pendants are also available.

Monitoring

The function of monitoring is undertaken by the Ambulance Service. Upon receipt of a call, the details of the caller will appear on the screen; this includes name, address, next of kin, keyholders etc. The controller is also able to speak to the person, even though they may be up to 30 feet away from their base unit. This is useful for example where a person falls in the bedroom, but the base unit may be located in the living room. An assessment of the situation is made by the controller, whereby they decide whether a keyholder or next door neighbour can pop in to help, or whether an ambulance crew is required.