Citizens Advice Bureau

Health

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Slimming Clubs ( 10.2.17. )
A guide to coming off alcohol - copied from a leaflet from Alcohol and Drug Service ( 10.1.1.L3 )
Access for the disabled in Jersey ( 10.2.0.L1 )
ACET help for parents dealing with sex and drugs issues ( 10.1.2.L2 )
Acupuncture / Chinese Tradional Medicine ( 10.3.2. )
Aids and appliances for people with a physical impairment ( 10.2.1. )
AIDS and HIV ( 10.2.63. )
Aids for disabled - REMAP, FNHC Jersey Society for the Disabled etc ( 10.2.1.L3 )
Alcohol dependency ( 10.1.1.L1 )
Alternative and complementary medicine ( 10.3.0.L1 )
Alzheimer's Disease / Jersey Alzheimer's Association( 10.2.57. )
Ankylosing Spondylitis Society ( 10.2.33. )
Arthritis ( 10.2.19. )
Autism Jersey [10.2.90]
Blood donation ( 10.6.0.L1 )
Bone marrow donations ( 10.2.34.L1 )
Bone scanning ( 10.6.9.L2 )
Breast Clinic ( 10.2.34.L2 )
Cancer Screening for Women ( 10.6.9.L1 )
Cancer, assistance local organisations ( 10.2.34. )
Causeway Association - Hostel for mothers and babies ( 10.4.12. )
Channel Islands Dental Plan ( 10.7.4.L6 )
Chemists / Pharmacists ( 10.6.5. )
Children in hospital ( 10.6.7.L2 )
Children's Health and Child Immunisations ( 10.8.2.L1 )
Chiropody - Health service provision ( 10.8.7. )
Chiropody - private ( 10.7.10. )
Chiropractice ( 10.7.12. )
CJD - Creutzfeldt-Jakob Disease ( 10.2.86. )
Colostomy and Ileostomy ( 10.2.42. )
Community Network Team (learning difficulties) ( 10.0.0.L7 )
Community Occupational Therapy Services ( 10.6.7.L12 )
Community psychiatric nursing services ( 10.5.5.L3 )
Contact a Family - Rare conditions and diseases ( 10.2.84. )
Continence/Continence Clinic( 10.2.45. )
Contraception ( 10.4.2. )
Day Surgery Unit - General Hospital ( 10.6.7.L9 )
Deafness and hard of hearing ( 10.2.8. )
Dental Department ( 10.6.4. )
Dental Hygienists ( 10.7.4.L10 )
Department of Health and Social Services - Addresses ( 10.0.0.L9 )
Depressives Groups - not local ( 10.5.4.L2 )
Diabetes ( 10.2.23. )
DIPS - disabled swimming ( 10.2.6.L1 )
Doctors (in practice order) ( 10.7.3.L3 )
Down's syndrome ( 10.2.29. )
Drug and solvent abuse-where to get help and information ( 10.1.2. )
Dyslexia Jersey ( 10.2.11. )
Dystonia support group ( 10.2.75. )
Eating disorders ( 10.2.68. )
Eczema ( 10.2.51. )
Employment for people with special needs - Workwise ( 10.2.0.L4 )
Environmental Health Department - all matters ( 10.8.1.L5 )
Epilepsy ( 10.2.22. )
Family Nursing & Home Care Services / Health Visitors / District Nurses ( 10.8.1.L2 )
Funding dental treatment in Jersey ( 10.7.4.L2 )
Gambling Addiction- support groups ( 10.1.4. )
General Practitioners Services (10.6.7.L1)
Gervaise Le Gros Resource Centre ( 10.8.2.L4 )
Haemophilia ( 10.2.35. )
Headway - Brain Injuries Association (Jersey) ( 10.2.82. )
Health visitors / clinics ( 10.8.2.L3 )
Heart ( 10.2.40. )
Homeopathy ( 10.3.3. )
Hospital Car Service ( 10.6.8.L4 )
Hospital League of Friends ( 10.6.8.L2 )
Huntington's Disease ( 10.2.83. )
Hypnotherapy ( 10.3.4. )
Infertility problems 10.4.20
Interpreters in hospital ( 10.6.7.L7 )
ISSUE and Friends of ISSUE (Fertility support) ( 10.4.70.L3 )
Jersey Association for Spina Bifida and Hydrocephalus( 10.2.31. )
Jersey Asthma Society ( 10.2.18. )
Jersey Dental Fitness Scheme for 11 to 21 year olds ( 10.7.4.L5 )
Jersey Hyperbaric Treatment Centre (Recompression Chamber) ( 10.2.1.L6 )
Jersey Post (call and check) 10.2.38.L2
Jersey Society for the Disabled ( 10.2.6.L2 )
Kidney patients ( 10.2.41. )
Leisure services for people with learning difficulties ( 10.2.6.L8 )
Lymphoedema ( 10.2.48. )
Maternity care ( 10.4.40. )
Meals on Wheels and Private meal delivery service ( 10.8.6. )
Medic Alert ( 10.6.8.L1 )
Medical bills - Oddfellows Society ( 10.7.2.L1 )
Medical negligence - Medical accidents ( 10.7.0. )
Medical Officer of Health ( 10.8. )
Mencap ( 10.2.80.L1 )
Meningitis ( 10.2.85. )
Mental Health - IAJ Independent Advocacy Jersey ( 10.5.4.L3 )
Migraine ( 10.2.16. )
Miscarriage / Stillbirth / Premature baby support group ( 10.4.35. )
Motor Neurone Disease ( 10.2.81. )
Multiple Sclerosis Society ( 10.2.38. )
Muscular Dystrophy ( 10.2.47. )
Myalgic Encephalomylitis (ME) ( 10.2.78. )
Narcotics Anonymous ( 10.1.2.L3 )
National Childbirth Trust ( 10.4.70.L2 )
Needle exchange scheme - Sharpsafe ( 10.1.2.L6 )
Neurosciences ( 10.6.7.L14 )
Nursing and Residential Homes - Nursing and Care Agencies ( 10.7.7.L3 )
Oakwell - home for phsysically handicapped children ( 10.2.5.L2 )
Occupational therapy for people with learning difficulties ( 10.2.80.L2 )
Opticians - Complaints. Assistance towards cost of spectacles. ( 10.7.6. )
Osteopaths ( 10.7.8. )
Oxygen Supplies ( 10.2.1.L5 )
Oxygen Therapy Centre ( 10.2.38.L1 )
Pain Control Clinic ( 10.6.7.L16 )
Parkinson's Disease ( 10.2.37. )
Patient transport to UK and Guernsey hospitals ( 10.6.7.L3 )
People with disabilities ( 10.2.0.L3 )
Phobias and tranquillizer withdrawal ( 10.2.13. )
Physiotherapists ( 10.7.11. )
Post Natal Depression Support ( 10.4.50. )
Post-trauma Stress Disorder ( 10.5.5.L2 )
Prescription Charges ( 10.6.2. )
Private counselling services ( 10.5.5.L4 )
Prostate problems ( 10.2.74. )
Provision of special dietary / medical products ( 10.2.1.L9 )
Psoriasis Association ( 10.2.51.L1 )
Psychology / Psychotherapy service ( 10.5.5.L1 )
Public Health Service - services on offer ( 10.0.0.L4 )
Raynaud's Disease ( 10.2.77. )
Reflexology ( 10.3.0.L6 )
Reiki - energy healers ( 10.3.0.L8 )
Residential opportunities for people with learning difficulties ( 10.2.5.L1 )
Residents and Non-Residents Eligibility for Access to Health and Social Care and Treatment ( 10.6.7.L4 )
Saneline ( 10.5.4.L1 )
Scoliosis ( 10.2.50. )
SCOPE ( 10.2.30. )
Sexual Health Services ( 10.6.7.L1a )
Sight impaired organisations ( 10.2.7. )
Single Point of Referral for (Spor) for Adult Services ( 10.6.10. )
Smoking ( 10.1.3. )
Speech and language therapy ( 10.2.10. )
St. Johns Ambulance - first aid courses ( 10.8.4. )
Strokes ( 10.2.73. )
Triumph Over Phobia (10.4.4)
Wheelchair - Loan, purchase and rental ( 10.2.1.L4 )
Wheelchair accessible holidays ( 10.2.0.L6 )
Women's Health( 10.8.2.L2 )
Words and Numbers Matters (10.8.3)
PDF

LOCAL INFORMATION

10.8.2.L3
Health Visitors / Clinics

Extent:Jersey
Updated 11 November 2013
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Midwife care

For the first twenty-eight days of a baby's life, the midwifery service is available with help and advice at any time, day or night. Clients just telephone the Maternity Unit on 442437.

After ten days

When the baby is ten days old, the Midwife will normally discharge the mother and baby to the Health Visitor, who will then arrange to visit them at home (the mother may have already had antenatal contact with the Health Visitor).

Health Visitor

Health Visitors are qualified nurses with special training and experience in child health promotion and health education. In Jersey they are employed by the Family Nursing and Home Care service and are based at Le Bas Centre where they may be contacted on week days. If they are unable to help you themselves they may be able to refer to other services.

The main part of their role is to be available to the mother, via home visiting, Child Health Clinics, and various groups, in order to help ensure children's' healthy growth and to discuss the health of each family.

If a family have recently moved to the Island or need more information, they can visit the Health Visitor at one of the Child Health Clinics (see FNHC Child Health Clinics and Childhood Immunisation) or telephone them at Le Bas Centre, Tel: 443600.

Child Health Clinics

Child Health Clinics are held regularly in all areas. For details of the nearest clinic and the time of the clinic see 10.8.2.L1

At each clinic there is a Health Visitor who will provide guidance and support regarding child care as well as general health information.

A Clinic Doctor is usually present to carry out developmental assessments, give immunisations and treat minor ailments.

The Clinic is a free service and clients do not generally need to make an appointment (although appointments for immunisations and assessments will be given). However, it is a well baby clinic and if a child is unwell, s/he should be seen by her/his GP.

Developmental Assessments

Developmental Assessments are Screening Tests carried out by Health Visitors and some doctors to check the development of babies and young children so that any child found to have a problem, however slight, can receive treatment as soon as possible thus giving the child the best possible start in life.

 

The ages for the Screening Tests are as follows:
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6 weeks  | Developmental Assessment
7 - 8 months | Hearing Test
9 months  | Developmental Assessment
18 months - 2 years | Developmental Assessment
3 - 4 years | Developmental Assessment
School Entry  | Developmental Assessment
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Hearing Test

Children are invited to have a Hearing Test at the age of 7 - 8 months. This is a Screening Test performed by Health Visitors to detect any possible defect in a child's hearing. This simple procedure involves testing the child's responses to both high and low frequency sounds, as it is possible that s/he may not be hearing the whole range of sounds that is necessary for the development of normal speech.

Appointments are sent to the parent(s) at the appropriate time. If for some reason an appointment is not received by the time a child is eight months old, the parent should contact their Health Visitor, telephone 443600.

This test is very important, a child's hearing could be defective without the parents realising it.

Personal Child Health Records

The introduction of the Personal Child Health Records on October 1st, 1992 set the basis of a new Child Health System and reinforced the concept of PARTNERSHIP between the parents and any health professionals involved with their child.

The tear-out slips in the Personal Child Health Records will allow information recorded in them to also be recorded on a Child Health Computer System. Parents' benefits from this will include appointments for immunisations and developmental assessments. Confidentiality is guaranteed, the system is secure and only relevant material is recorded.

Whilst the Personal Child Health Records are the property of the Health and Social Services department, they remain in the parents' possession and are designed to eventually follow the child from birth until they finish school.

Sleep problems and the Health Visitor

Waking at night and difficulties with settling at bed time are the most commonly occurring sleep problems in young children. At least one in five pre-school children will present his parents with a major and persistent problem over sleep; probably a half to three quarters of young children at one time or another have periods of not sleeping well; and as all parents have experienced, all babies have episodes of crying when nothing seems to soothe them. The Health Visitors are available to discuss these problems with parents.

Health Visitor for children with special needs

A specialist Health Visitor works closely with staff from the Maternity Unit and Robin Ward who inform her of any child who may have some degree of physical or mental handicap or learning difficulties. The Health Visitor can then offer the family support and put them in touch with other groups in the community who are able to help.

The Health Visitor also meets regularly with staff from Oakwell and Aviemore, the Children's Centres. These centres are able to offer respite care and family support to parents. (See also Respite Care for Children) The work also involves regular visits to Mont a l'Abbe School as well as to other schools offering types of support for children with special needs.

Children are normally referred by their own Health Visitor, Paediatrician, School Teacher or other professional, but if a parent wishes to contact the Health Visitor without referral, they can telephone Le Bas Centre on 443600.

Duty Health Visitor

21 Family Nursing and Home Care have a Duty Health Visitor as part of the advice their community nurses offer parents with young children aged under five years. This service involves a Duty Health Visitor being available to give immediate advice and support and to answer questions over the telephone between 9am and 11am on weekdays. The telephone number is 623641.