Citizens Advice Bureau

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BankFacts ( 13.10.10.L4 )
Insurance problem checklist (13.10.0.b )
Jersey Construction Council ( 13.12.2.L6 )
Accountants in Jersey / Book- keepers ( 13.10.15 )
Banking in Jersey ( 13.10.10. )
Channel Islands Company Registers and Search Agencies ( 13.13.6. )
Citizens Advice money advice service - ( 13.15.0.L3 )
Clairvoyance / Fortune telling ( 13.11.11 )
Community Savings Ltd ( 13.10.13.L1 )
Company searches ( 13.1.45. )
Cost of Living Index - how to calculate increase ( 13.3.1.L1 )
Credit reference agencies ( 13.3.4 )
Debt Collection Agencies (13.15.5.L1)
Depositors Compensation Scheme-[13.10.12.12]
Fireworks ( 13.13.12.L5 )
Guarantors ( 13.3.4.L1 )
Hairdressers ( 13.11.9. )
Hire Purchase ( 13.5.2.L5 )
Institute of Directors ( 13.13.0. L1 )
Insurance - Miscellaneous ( 13.10.6.L4 )
Jersey Consumer Council ( 13.1.80.L1 )
Jersey Electricity ( 13.14.1. )
Jersey Gas ( 13.14.2. )
Jersey Index of Average Earnings ( 13.3.1.L3 )
Jersey Motor Trades Federation Membership ( 13.5.0.L5 )
Jersey Water ( 13.14.20. )
Liability for Debts / Club Members (13.15.8)
Milk - Doorstep Delivery ( 13.7.1. )
Payment Protection Insurance (PPI) (13.13.1.L7)
Recovering uninsured losses ( 13.10.6.L10 )
Scaffolding ( 13.12.2.L4 )
Scams (13.4.30.L1 )
Tattooing/ Electolysis/ Body piercing ( 13.11.7. )
Unsolicited goods received through the post ( 13.4.30 )
Unsolicited mail / Mail Preference Service / Junk mail ( 13.4.30.L2 )
PDF

LOCAL INFORMATION

13.14.1
Electricity

Extent: Jersey
Updated 18 June 2015
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The Jersey Electricity Company Limited

1. For help and advice, contact:

Customer Care
Jersey Electricity Company
PO Box 45
The Powerhouse
Queens Road
St Helier

Telephone: 505460

Account queries
Key budget meters
Large print bills
Credit problems

Extra Care Services for "special needs" customers. Customers with special needs can request that their name is placed on a register which will enable JEC staff to take particular care when dealing with their electricity supply and accounts. Application forms available from Citizens Advice Jersey.

Supply of electricity and other services to tenants

2. The Residential Tenancy (supply of services) Jersey Order 2013, came into force on 1st October, 2013. Under this law a tenant is entitled to a breakdown of any services that they are being charged for. A flow chart clearly showing how the law works is available by clicking here

Meters

3. The supply to lodging rooms must be fed from the main house board, but each room may have it's own meter.

4. Meters remain the property of the landlord, not the JEC.

5. JEC website: www.jec.co.uk

6. JEC Tariffs: www.jec.co.uk/your-home/our-tariffs-and-rates/