Citizens Advice Bureau


About us


If you would like to view our Privacy Policy before contacting us, please click here.

The Jersey Office is situated at St Paul's Centre, New Street, St Helier, JE2 3WP. Click here for a map showing where we are and the nearest parking.

We currently have two full time and six part time members of staff and 29 volunteers.

We are open Monday to Friday from 10.00am to 3.00pm for walk in clients and appointments.

We provide telephone advice on Freephone 0800 735 0249.

We also offer an e-mail advice service on This email address is being protected from spambots. You need JavaScript enabled to view it.Under the Data Protection (Jersey) Law 2005, we need your consent to store your personal details. By using our email advice service, you agree to the following statement: "I give my consent for the Citizens Advice service to process and use my personal information. I understand that this information will be kept confidential to the Citizens Advice service".

A diagnostic Legal Clinic is held once each week with a volunteer lawyer in attendance. Clients will need to have consulted an adviser before being given an appointment.

For enquiries relating to English law, please contact a Citizens Advice Office in England, Wales or N. Ireland. You can also access information on-line at the Citizen Advice public website

Jersey Citizens Advice Bureau Limited is a registered charity and a company limited by guarantee, Registration No 110844. We are a member of the Association of Jersey Charities. We rely on the support and generosity of members of the public, local businesses and charitable trusts. Such funding enables us to keep the information on this website up-to-date and accessible.