Citizens Advice Bureau

Family

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Abbeyfield Jersey Society - sheltered housing ( 8.40.5.L5 )
Ace of Clubs (Rouge Bouillon School) - after school and holiday care ( 8.30.84.L3 )
Adoption in Jersey ( 8.30.55. )
Advance Decision to Refuse Treatment (8.45.1.L2)
After Adoption ( 8.30.55.L6 )
Age Concern ( 8.40.25. )
Amnesty International ( 8.62.4.L2 )
Association of Jersey Charities ( 8.62.0 )
Barnardo's - Plan B Jersey (8.2.2)
Bereavement counselling and support groups ( 8.45.16. )
Birth details, availability ( 8.30.55.L4 )
Bringing an elderly person to live in Jersey ( 8.40.0.L1 )
British Red Cross Society ( 8.60.1.L3 )
Carers - Respite Care ( 8.34.0.L1 )
Centre Point Trust ( 8.30.84.L2 )
Channel Islands Air Search ( 8.62.3.L27 )
Channel Islands Family History Society ( 8.55.7.L1 )
Charities who collect goods and recycling ( 8.62.1.L4 )
Charity shops ( 8.62.1.L5 )
Child accident prevention (Jersey) ( 8.30.80.L11 )
Child and Adolescent Mental Health Service ( 8.30.5.L1 )
Child contact centre (drop-off centre) ( 8.30.40.L3 )
Child protection in Jersey ( 8.30.65.L2 )
Child Support Agency (UK) ( 8.27.10.L9 )
Childcare for Children ( 8.30.80.L7 )
Childline ( 8.30.65.L7 )
Childminding ( 8.30.80.L1 )
Children leaving Home, being left alone, babysitting ( 8.30.5.L5 )
Children's Service ( 8.30. )
Civil Partnerships- [8.18.9]
Collecting for Charity ( 8.62.1.L3 )
Community alarms / Alarms for the elderly - ( 8.40.0.L2 )
Concessions & Benefits for Senior Citizens ( 8.40.25.L4 )
Congratulatory Telemessages from the Queen ( 8.55.3.L6 )
Day Care Centres - Elderly persons ( 8.40.5.L4 )
Dewberry House (8.2.3)
End of Marital Relationship Checklist ( 8.25.1 )
Families Need Fathers ( 8.30.82.L8 )
Family Mediation Jersey ( 8.25.13.L1 )
Fostering ( 8.30.60 )
Gender dysphoria (Trans*, Transgender, Gender Non Conforming) ( 8.14.6 )
Gender Recognition (Jersey) Law 2010- (8.55.3.15)
Getting married in Jersey (including marriage of couples living outside Jersey ( 8.18.8.L1 )
Good Companions Clubs ( 8.40.25.L5 )
Help an African Schoolchild ( 8.62.4.L5 )
Help for UK Holocaust Survivors and Refugees (8.62.4.L6)
Human bones found ( 8.45.12.L12 )
Jersey Aid for Europe Foundation ( 8.62.3.L39 )
Jersey Association for Youth and Friendship (Hostels for young people) ( 8.62.3.L13 )
Jersey Association of Child Carers ( 8.30.80.L4 )
Jersey Association of Retired Persons (Formerly The Jersey Friendship Centre) (8.40.25.L3)
Jersey Care Leavers Association (8.30.65.L3)
Jersey Cheshire Homes Foundation (Accommodation for disabled people) ( 8.62.3.L15 )
Jersey Child Care Trust ( 8.30.80. )
Jersey Domestic Violence Forum ( 8.22.4.L1 )
Jersey Hospice Care ( 8.62.3.L25 )
Jersey Lifeboat Guild ( 8.62.3.L8 )
Jersey Round Table ( 8.62.3.L26 )
Jersey Women's Refuge ( 8.22.4.L2 )
Lady Taverners and Lord's Taverners ( 8.62.3.L24 )
Maison Des Landes ( 8.34.0.L6 )
Marriage abroad ( 8.18.8.L2 )
Marriage in church - Jersey, Times of ceremonies, Divorced couples - remarriage ( 8.18.8.L3 )
Missing persons / tracing people believed to be in Jersey ( 8.55.10 )
Mother and Toddler Groups - List ( 8.30.84.L8 )
Nannies and Au Pairs ( 8.30.80.L10 )
NSPCC National Society for the Prevention of Cruelty to Children, Jersey ( 8.30.65.L8 )
Organ Donation ( 8.45.1.L1 )
Out of hours services (10.6.7.L5)
Oxfam Jersey Group ( 8.62.3.L22 )
Parenting Support Services( 8.30.82. )
Parents Support Groups ( 8.30.5.L8 )
Parish sheltered housing ( 8.40.5.L7 )
Paternity testing for parentage assessment ( 8.30.10. )
RAFA - Royal Air Force Association - The Royal Air Force Benevolent Fund ( 8.62.3.L29 )
Re-registration of a child's name ( 8.30.32.L3 )
Registered Childcare ( 8.30.84.L1 )
Registration of Births/Marriages/Deaths. Certificates ( 8.55.3. )
Relate Jersey ( 8.25.13. )
Relationships and housing ( 8.28.0. )
Respite care for children ( 8.30.0.L4 )
Rights and responsibilities of children under eighteen ( 8.30.5.L3 )
Rotary Clubs ( 8.62.3.L10 )
Royal British Legion ( 8.60.1.L1 )
Samaritans ( 8.62.3.L16 )
Sanctuary Trust - Men's Shelter (8.18.8.L4)
School holiday - child care ( 8.30.80.L12 )
Setting up a charity in Jersey. To register a charity in Jersey ( 8.62.1.L1 )
Sheltered Homes ( 8.40.5.L2 )
Smack or Assault? ( 8.30.65.L6 )
Smoke Alarms ( 8.40.0.L9 )
Soroptomist International ( 8.62.3.L4 )
St John Ambulance ( 8.60.1.L7 )
St Pauls Church / Community Centre ( 8.60.1.L2 )
St Vincent de Paul Society ( 8.62.3.L34 )
The Silver Line UK (8.24.7)
Variety Club - Tent 52 (Children's Welfare) ( 8.62.3.L2 )
Video recording classification ( 8.30.1.L2 )
Wooden Spoon Society ( 8.62.3.L35 )
Young People - Proof of Age (8.30.15)
PDF

LOCAL INFORMATION

(8.24.7)

The Silver Line UK

Extent Jersey

Up-dated 22 November 2018

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Everything you need to know:

How old do you have to be to ring The Silver Line?

Although we say it’s for older people, we don’t specify any particular age. If you think it’s for you, it’s for you.

What can I ring about?

Anything at all. We say “No question is too big, no problem is too small, no need to be alone”. We hope we will be able to refer you to exactly what you need – it could be a specialist advice line with information about benefits or grants, it could be an agency offering help with building repairs or gardening, it could be a charity with volunteers who can take you out or meet you in your own home. We don’t want to replicate the rich variety of projects and organisations that already exist in the community. But we know that they don’t always reach the older people who need them or would enjoy their activities so our job will be to sign-post and link our Silver Line callers to the appropriate organisations.

But aren’t you a befriending helpline?

Yes, that is a very important function of The Silver Line and we have therefore recruited volunteers to become Silver Line Friends. They will make free booked phone calls to anyone who rings The Silver Line wishing to make a new friend this way.

How do I contact The Silver Line? And when is it open?

If you need information, advice or friendship you should ring 0800 4 70 80 90. This number is available 24 hrs and is open every day, including Bank Holidays.

If you would like to contact The Silver Line in order to donate money to  you can do so with BT My Donate, PayPal and Justgiving. Or you can text a donation.

Website http://www.thesilverline.org.uk/