Citizens Advice Bureau Jersey

Our advice is available in the following ways:


Jersey Post Office. Covers opening hours, tampering with mail, Post Office boxes, parcel sizes, English postage stamps, private mail services ( 1.1.1. )


Jersey Post

Extent: Jersey
Updated 31 May 2019

Post Office opening hours

1.  Main Post Office, Broad Street 
8.30 am to 5 pm           Monday to Friday  
 8.20 am to 1 pm                Saturday 
Sub Post Offices vary, telephone the appropriate shop to check opening hours.  See Post Office Finder

Tampering with mail

2.  It is a criminal offence to open mail not addressed to you or to destroy mail which is not yours. Police should be informed.

If client receives mail which is not for them, they should either re-address it and send it on OR give it back to postman (marked gone away or not known) - can be popped back in postbox if this is more convenient.

Post Office Boxes - lack of secrecy

3.  The owners of Post Office Box Numbers are not made aware on application that their ownership is not confidential.
The numbers and owners are listed for the public at the library and in publications. Also, if a client needs to know the identity of someone using a Box Number, they can telephone the Post Office and ask.

Postal rates in Jersey (from 2 April 2019)

4.Small letter rates [up to 100g] :-

Local mail -next day delivery [priority]  52p
Mail to UK and other CI - 67

European Letter - 80p

Rest of World Letter - 99p



5. This service from Jersey Post allows Jersey residents to buy from websites of major UK and European retailers where the retailer will not deliver to the island due to cost.

In order to use the delivery system a client needs to register at the Ship2me website prior to going online to buy anything.

The website address is:- Contact telephone number is 0845 800 1034

Prices vary depending on volume.