Citizens Advice Bureau Jersey

Our advice is available in the following ways:


Community Mediation

Extent: Jersey
Updated 24 May 2021


Words you may need to know


Mediation - working with two sides in the hope of reaching an agreement or settlement


Community - a group of people who live in the same area e.g.  Jersey


Accredited - qualified or approved


Commercial - Business or work


Civil - relating to citizens or people


Community Mediation


The service is meant to offer help in settling small scale disputes between neighbours and friends and between those doing business together.


Both parties must live in Jersey and be able to attend the mediation in person. It will not be possible for lawyers to attend these mediations but parties will be able to bring a friend or interpreter with them to a mediation if they wish.

If one of the parties involved in the dispute is a company it will only be possible to arrange a mediation if either the beneficial owner of the company or a representative of the company, who has the authority to make a decision and agree a settlement on behalf of the company, will be available to attend mediation.


It costs each party to the mediation £20.00 which you do not get back if the mediation is not successful. Mediation should always be considered before legal action is taken as the success rate is fairly high.


Click on this leaflet which explains how the service works and you can apply for mediation by using this form here.


Other forms of Mediation


Mediation in the Petty Debts Court (4.8.2a) can be accessed here


Family Mediation Jersey ( 8.25.13.L1) can be accessed here