Citizens Advice Bureau Jersey

Our advice is available in the following ways:




Extent: Jersey
Updated 21 July 2021

Words you may need to know


Discrimination - this is unfair treatment of one person or group, usually because of prejudice about race, ethnicity, age, religion, or gender


Prejudice - a poor opinion usually formed before meeting the person based on the type of person they are e.g. race, sex, religion etc


Protected characteristic - this is a feature or quality (something that makes you who you are) which it given protection.


Origins - where someone is from


Prohibits - this stops someone from doing something


Direct discrimination - this is when someone discriminates against you on the basis of one of the protected characteristics


Indirect discrimination - this is when a policy or practice results in a detriment being suffered  by someone with a protected characteristic


Detriment - harm or disadvantage


Victimisation - ill or unfair treatment


Harassment - behaviour that violates a person’s dignity, offends, degrades or humiliates a person.


Discrimination (Jersey) Law 2013

The Law came into force on the 1st September 2014, and provided protection initially against racial discrimination.

The further protected characteristics of sex, sexual orientation, gender reassignment and pregnancy and maternity came into force on 1st September 2015, protection against age discrimination came on 1s September 2016 and protection against disability discrimination came on 1st September 2018.  The disability discrimination legislation gave two years for businesses to make reasonable adjustments to premises.

Ahead of disability discrimination, JACS and Citizens Advice Jersey have prepared practical guides.

Please click here for the Practical Guide to Disability Discrimination.

Please click here for A Guide to the Discrimination Law not in Employment.

Race, as a characteristic, includes colour, nationality, ethnic origins and national origins, which includes being of Jersey origin. The Law prohibits acts of race discrimination in areas including paid work and recruitment, voluntary work, education, goods, facilities and services, clubs and the management of premises.


Tenants With Children

From 28th July 2021, age discrimination has been extended to include tenants with children.  This means that a landlord cannot decline to let a property to a tenant because they have children under 18 or will have children under 18 staying with them.  Please click here for further information. 

The Law protects a person from direct and indirect discrimination, victimisation and/ or harassment on the grounds of the protected characteristics that have been enacted.

Citizens Advice Jersey is the appointed agency to advise on discrimination relating to non-employment matters.

To read a quick guide to the key points of the Discrimination Law, click here

To read our guidance on the Discrimination (Jersey) Law 2013, for issues outside of employment, please click here

For guidance on the Discrimination (Jersey) Law 2013 for issues in employment, click here

The Law can be viewed here Discrimination Law


Jersey Community Relations Trust

The Chairman of the Trust is Dr Elena Moran and there are 8 independent trustees.

Contact address:

Jersey Community Relations Trust
PO Box 50
St Helier

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