Citizens Advice Bureau Jersey

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Television licences

Updated 20 December 2018

Where to obtain an application form for a television licence

Application forms are available from Broad Street Post Office and all sub post offices.

Application can also be made on-line at

The body responsible for collection of licence fees is TV Licensing Regional Centre, 6th Floor,77 Kingsway, London WC2B 6SR.


Blind Concessions

Jersey residents who are registered as blind are eligible for a 50% concession on their licence. To claim this, you will need to send a medical certificate from your local authority or ophthalmologist to either, TV Licensing, PO Box 1101, Preston, PR2 OBX if you are a savings card member, or TV Licensing, Bristol, BS98 1TL if you are not.

Accommodation for Residential Care Concessions

The ARC Concessionary TV Licence will still allow qualifying residents, as well as members of their household and guests, to install and use TV receiving equipment in the qualifying resident's unit of accommodation or dwelling. The unit of accommodation or dwelling must be listed on the licence and the £7.50 fee must have been paid for that unit or dwelling. Respite rooms are still included in the list of units of accommodation. An occupant of a respite room will be covered by the ARC Concessionary TV Licence providing:-

1. They are retired (and aged over 60) or disabled, and
2. The respite room is listed on the licence, and
3. The £7.50 has been paid for the licence.

ARC will still not cover televisions in shared areas such as residents' lounges, communal rooms and staff areas. Televisions in these areas require a separate TV Licence paid at the full fee, and this should be provided by the manager of the accommodation or the housing authority in charge.

Who needs a TV licence

Everyone who uses [or installs with the intention of using] a television set, video recorder, DVD player or computer, which is capable of receiving broadcast programmes [that is, the BBC, ITV, Channel 4, Channel 5, cable television, Sky TV, or any satellite service controlled from within or outside the UK] needs a television licence. A licence is also needed to watch broadcast programmes on a moblie phone or any other battery-powered device.

A licence allows the person named on it and any member of his/her household to use one or more television sets, a television-enabled computer, a video recorder/DVD player, mobile phone or other device capable of receiving broadcast programmes.

A television licence is not needed if the television set cannot receive television programmes and is only used for closed circuit monitoring, for watching pre-recorded videos or as a computer monitor.

A client who has a black and white television only requires a black and white licence. If s/he has a colour television and/or a video recorder, s/he requires a colour licence. This will apply even if the video recorder is used with a black and white television set.

Every room occupied in rented or lodging house accommodation must have a licence for their TV. In ordinary family circumstances, one licence covers any number of TV sets.

Type of licence From 1/4/13
Colour television,and /or television-enabled computer and/or video recorder £145.50
Black and white television £49.00

Non Payment of licence fee

It is the responsibility of TV Lincensing to enforce the payment of the licence fee and to decide whether to bring a prosecution. Presently the maximum fine is £500. Under the Wireless Telegraphy (Channel Islands) Act, 1949 it is an offence to use a television without a licence.

In Jersey, television retailers and rental companies are not required by law to notify the authorities of the names and addresses of purchasers or hirers, unlike in the UK.

Difficulties with reminders or renewal

General enquiries may be made by phone to Bristol - 03007906071. To advise a change of address telephone 03007906065.

Methods of paying licence fee

Over the Counter at main Post Office and Sub Post Offices

People can pay over the counter at any of the post offices in cash, by cheque [payable to Jersey Post] and by debit or credit card.

By Post

Pay by cheque payable to TV Licensing and posted to TV Licensing, Bristol, BS98 1TL

Direct Debit Schemes

Clients wishing to join the Direct Debit Schemes should telephone 03007906063 with their bank details and the application can be processed over the phone or can be set up online at . Personal Payment Plan details will then be sent to clients with information regarding payments and when they are due.

Monthly Direct Debit Scheme

This scheme allows people to spread the costs of payment. They will pay for a new licence during the first six months. All future licences will be split into twelve monthly payments, six payments before issue and six payments after issue of the new licence.

Quarterly Direct Debit Scheme

This scheme allows people to split the licence fee into four payments, payable every three months. There is an extra charge of £1.25 added to each payment for administration (quarterly scheme only).

Debit and Credit Cards

Call 03007906063 to pay by debit or credit card.

TV Licensing Payment Card

From the 1st April 2009 it will be easier for residents to pay for their licence as they’ll also be able to enter into the TV Licensing cash payment plan, which is a scheme designed for those who find it difficult to pay for their licence in one lump sum. The plan gives people the chance to spread the cost of their TV Licence through weekly or fortnightly cash payments. The minimum weekly payment is £5.50. Application forms available from all post offices.

TV Licensing Savings Card

The existing saving stamps scheme will be replaced by a new and more convenient TV Licensing savings card which will be available at your local Post Office, making it simpler and more secure for residents on Jersey to pay for their licence.

Savings Cards - in more detail. How can people apply for a savings card?

At the Post Office: until the 30th of June, people can ask the counter staff at their Post Office for an application form. The counter staff will help to complete the form accurately ensuring that all the relevant information is captured correctly. This form will then be sent to TV Licensing by the Post Office and shortly after, residents will receive their new card.

By phone: call 03007906078 and give the call centre operator your name and current licence number. They will then issue your new card.

What are the benefits of the new card?

It’s secure: a record of people’s savings will be saved electronically. So even if people lose their card, TV Licensing will know how much has been saved.

It’s flexible: people can save as much or as little as they like at any time (there is a small minimum of £2 per saving).

People can keep track of their savings: savings customers will receive a quarterly statement and also have the option of checking their balance and viewing their payment history online at any time. Alternatively, people can telephone get their balance on 03005553434. Lines are open from Monday to Friday 8am-9pm and Saturday 8am-5pm. Or people can text INFO, followed by the membership number, to request their balance.

Licences will automatically be renewed: if people have saved enough money to pay for their licence, when it is due for renewal, it will automatically be renewed and send to them in the post with no reminder necessary. If a person has not saved enough to pay for their licence by the time it is due for renewal, they can pay the balance over the phone, by post or at the Post Office. After they have paid the balance,  a new licence will be sent in the post.

Please note that the TV Licensing Savings Card, unlike a TV Licensing Payment Card, does not constitute a TV Licence, so you will not be licensed by simply having a savings card with savings on it. It is just a way of saving towards the cost of your licence, which you still need to be issued for you to be correctly licensed.

What do people do with their old stamps?

From 1st July 2009, people can still redeem the value of their savings stamps but will need to:

1. Redeem the cash value by posting the stamps to TV Licensing, Bristol, BS98 1TL, along with their name, address and licence number

2.Transfer the value of their savings stamps onto a savings card by sending their remaining stamps by post to TV Licensing, PO Box 1101, Preston, PR 20BX so that they can be added to their new card to save towards their next licence

3.Use their savings stamps to buy a new TV Licence by post. They may need to pay a balance by cheque. Write to TV Licensing, PO Box 1101, Preston, PR2 0BX

How do people manage their cards once they have transferred the value of their old stamps onto it?

There are four easy ways to save using the new card:

At the Post Office: residents will be able to take their savings card into any Post Office where staff will be able to take a payment to top up the savings card.

Online: if they are an existing payment card customer they can make a payment on a secure website ( using their debit card. To login, customers will need to enter their surname and payment card membership number.

By text: if they have previously made a debit card payment towards their plan, simply text PAY followed by their membership number along with the amount they wish to save to 64488. For example if they wanted to pay £5.50 and their membership number was 123456789, they would text ‘PAY 123456789 5.50’ to 64488. All texts will be charged at the standard text message cost set by the mobile provider.

By phone: call on 03007906063 to pay by debit card. Residents can either pay by our 24 hour automated enquiry service or talk to an agent. Please note that it takes 24 hours from the time they make their saving for it to register on their savings card.

What happens if a person loses their card? If a savings card is lost, residents must contact TV Licensing on 03005553434 and tell the call centre operator their name, address and current TV Licence number. They will then be re-issued with a new card and will not lose any savings that they have made previously.


Social Security (Television Licence Benefit) (Jersey) Regulations 2006


The Social Security (Television Licence Benefit) (Jersey) Regulations 2006 provides the legislative framework to bring in a scheme which gives a benefit to residents of Jersey aged 75 or over, on a comparatively low income, to pay for their television licence.

Framework of the scheme

With effect from the 14 July 2009 the primary criteria for the award of benefit under the scheme is that a person-

  1. must be aged 75 or over; reside in a domestic dwelling; be ordinarily resident in Jersey; have an annual income of less than £16,070 for a single person and £26,170 for a couple. For the purposes of these regulations a couple means a married or cohabiting couple. Income includes social security benefits.

  2. In addition to the above criteria, the scheme provides that the fee for a licence cannot be passed to another person at a different address. However, in some cases, where a qualifying person permanently resides in a domestic dwelling of another person below the age of 75, that other person will be able to benefit under the sheme.


In support of any application for benefit under the scheme it will be necessary for the applicant to complete an application form provide documentation to support their claim. In most cases supporting documentation will consist of a Notice for Renewal or the actual licence (if a retrospective claim being made) both of which are issued by the BBC.

Qualifying customers can claim up to 6 months retrospectively if they have paid their licence already or 2 months in advance of the official television renewal date.

In most cases where entitlement exists, Customer and Local Services will liase directly with the BBC Licencing Authority in order that a valid licence is despatched directly to the customer in a timely manner.

Any person aggrieved with a decision of the Department to disallow their application can, by notice in writing, request a review by the Minister. If the Minister confirms the original decision then the customer has the right to ask that their case be considered by the Social Security Tribunal established under existing legislation. A leaflet SSD 40 on this scheme is available from Customer and Local Services.