Citizens Advice Bureau Jersey

Our advice is available in the following ways:



Social Security - Employer's responsibilities and rights

Extent:      Jersey

Updated:   20 December 2018


Words You May Need to Know


Anonymous – no name is given

Contribution - everyone living in Jersey is required to pay social security contributions by law (unless they are exempt). Employers are also required by law to make a contribution for their employees. For details see


Deduction – taking something off  eg in a sale there might be a ‘50% deduction’ on something costing £10. So there would be a deduction of £5. 

Wages slip – ie something written that shows what you have been paid


Employers are allowed by law to take a maximum  amount of 6% from any of their employee's wages to cover their employee's social security contribution.

However the deduction of further amounts by an employer, for example, to reimburse the employer for the employer's contribution that they must make for their employee is illegal.


Customer and Local Services will investigate any complaint made to them. If a person makes a complaint they will need to give the Department evidence such as a wages slip, a contract of employment or some other papers or documents to help with the investigation.

However, the Department is allowed to go to an employer’s place of work and make an ‘on the spot check' without having got a complaint first.  So, the Department could carry out an on the spot check if they get an anonymous ‘tip-off’ such as a phone call or a letter from someone saying they think there is a problem without a person making a complaint first.

For further details on what an employer needs to do in order to comply with Social Security legislation see:


For further information contact Customer and Local Services :

Philip Le Feuvre House, La Motte Street,  St Helier  JE4 8PE


Telephone:   01534 445505

Fax:              01534 445525

Email:          This email address is being protected from spambots. You need JavaScript enabled to view it.


Opening hours:   Monday to Friday   8.30am to 5pm