LOCAL INFORMATION
10.6
Complaints against Health and Community Services
Extent: Jersey
Updated 15 November 2019
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Words you may need to know
Complaint - telling someone about something you are unhappy or angry about
Investigation- collecting information about something that happened. Asking questions , looking at reports, checking care plans etc
Recommendations - suggestions to improve something
Compliment- say nice things about someone or something
Decision - something has been decided, the outcome
How to make a complaint-
You can give feedback by submitting a complaint, compliment, comment or suggestion by using an online form here -
https://www.gov.je/Government/Comments/Pages/index.aspx
You can also give feedback in person, by telephone on 444444, by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to Customer and Local Services, PO Box 55, La Motte Street, St Helier, JE4 8PE.
