Citizens Advice Bureau Jersey

Our advice is available in the following ways:

Health

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Aids and appliances for people with a physical impairment ( 10.2.1. )
Aids for disabled - REMAP, FNHC Jersey Society for the Disabled etc ( 10.2.1.L3 )
Alcohol dependency ( 10.1.1.L1 )
Ankylosing Spondylitis Society ( 10.2.33. )
Arthritis ( 10.2.19. )
Autism Jersey [10.2.90]
Blood donation ( 10.6.0.L1 )
Breast Clinic ( 10.2.34.L2 )
Cancer Screening for Women ( 10.6.9.L1 )
Cancer, assistance local organisations ( 10.2.34. )
Causeway Association - Hostel for mothers and babies ( 10.4.12. )
Chemists / Pharmacists ( 10.6.5. )
Children's Health and Child Immunisations ( 10.8.2.L1 )
Chiropody - private ( 10.7.10. )
Chiropractice ( 10.7.12. )
Colostomy and Ileostomy ( 10.2.42. )
Community psychiatric nursing services ( 10.5.5.L3 )
Coronavirus (COVID-19) 10.8.1.L1
Day Surgery Unit - General Hospital ( 10.6.7.L9 )
Department of Health and Community Services ( 10.0.0.L9 )
DIPS - disabled swimming ( 10.2.6.L1 )
Drug and solvent abuse-where to get help and information ( 10.1.2. )
Environmental Health Department - all matters ( 10.8.1.L5 )
Funding dental treatment in Jersey ( 10.7.4.L2 )
Gambling Addiction- support groups / Self Exclusion ( 10.1.4. )
Gervaise Le Gros Resource Centre ( 10.8.2.L4 )
Health visitors / clinics ( 10.8.2.L3 )
Heart ( 10.2.40. )
Interpreters in hospital ( 10.6.7.L7 )
JEDS (Jersey Eating Disorders Support) ( 10.2.68. )
Jersey Society for the Disabled ( 10.2.6.L2 )
Kidney patients ( 10.2.41. )
Leisure services for people with learning difficulties ( 10.2.6.L8 )
Meals on Wheels and Private meal delivery service ( 10.8.6. )
Medic Alert ( 10.6.8.L1 )
Medical negligence - Medical accidents ( 10.7.0. )
Miscarriage / Stillbirth / Premature baby support group ( 10.4.35. )
My Voice - IAJ Independent Advocacy Jersey ( 10.5.4.L3 )
Narcotics Anonymous ( 10.1.2.L3 )
Patient transport to UK and Guernsey hospitals ( 10.6.7.L3 )
People with disabilities ( 10.2.0.L3 )
Post Natal Depression Support ( 10.4.50. )
Provision of special dietary / medical products ( 10.2.1.L9 )
Psychology / Psychotherapy service ( 10.5.5.L1 )
Public Health Service - services on offer ( 10.0.0.L4 )
Residential opportunities for people with learning difficulties ( 10.2.5.L1 )
Residents and Non-Residents Eligibility for Access to Health and Community Services and Treatment ( 10.6.7.L4 )
Saneline ( 10.5.4.L1 )
Speech and language therapy ( 10.2.10. )
Women's Health( 10.8.2.L2 )
Words and Numbers Matters (10.8.3)
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Medical negligence - Medical accidents ( 10.7.0. )

LOCAL INFORMATION

10.7.0

Medical negligence / Medical accidents

Extent: Jersey
Updated: 28 February 2020

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Words you may need to know

Medical -  relating to health and treatment given by a doctor or someone trained in medicine  

Negligence - a civil wrong in law causing injury or harm to another person or to property as the result of doing something or failing to provide a proper or reasonable level of care.

Civil law - law involving individuals or groups in a legal action other than a criminal prosecution.

 

 

Making a complaint

There are different ways to make a complaint, depending on whether it is against a General Practitioner or against Health and Community Services (i.e. the hospital).

A complaint against a General Practitioner should be referred to The Primary Care Team.  Please see http://primarycarebody.com/contact-us/complaints

A complaint against Health and Community Services should be submitted to the Government.  Please see 10.6

Seeking damages or compensation

To ascertain whether you have grounds to pursue a civil claim for damages or compensation, you should seek advice from a Personal Injury lawyer.  Please contact Citizens Advice for more information.

 

 

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