Nursing and Residential Homes - Nursing and Care Agencies ( 10.7.7.L3 )
LOCAL INFORMATION
10.7.7.L3
Nursing homes and residential care homes / Nursing and care agencies
Extent: Jersey
Updated: 14 May 2020
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Words you may need to know
Nursing - the profession or task of looking after people who are ill or injured
Residential - providing living accommodation
Legislation - law
Board - to be provided with accommodation and meals in return for money
Personal care - help with washing, dressing, and other personal needs, often provided at home by a paid helper for somebody who is unable to manage alone or in a residential / care home
Disablement - somebody who is unable to perform the activities needed to earn a living or carry out the basic tasks of daily life without difficulty
Infirmity - ill health, sickness or any medical condition that causes a lack of strength or vitality
Habilitation or rehabilitation - to care for someone or to help somebody to return to good health or a normal life by providing training or therapy
Environment - surroundings, atmosphere or the home setting
Inventory - a list of things, especially items of property
Communal - shared, used or owned by all members of a group or community
Retainer - a fee paid by somebody who rents accommodation to keep hold of it while they are away for short periods of time
Nursing and Residential Homes Legislation
Homes are registered in Jersey under the Nursing and Residential Homes (Jersey) Law 1994 and the associated Orders which are the Residential Homes (General Provisions) (Jersey) Order 1995 and the Nursing Homes and Mental Nursing Homes (General Provisions) (Jersey) Order 1995.
1. Copies of the above law and orders can be bought from the States Book Shop, Morier House, Halkett Place, St Helier
2. Registration and Inspection of Nursing and Residential homes is carried out on behalf of the Health and Community Services Minister by Public Health Services at Le Bas Centre. By law registered homes must be inspected by an authorised officer not less than twice in every period of 12 months.
What is the difference between nursing and residential care homes
1. Residential homes give both board and personal care for those by reason of old age, disablement, past or present dependence on alcohol or drugs, or past or present mental disorder.
2. Nursing homes provide nursing for people suffering from any sickness, injury or infirmity. Nursing homes may also provide a range of other specialist medical services.
3. Mental Nursing Homes provide nursing or other medical treatment ( including care, habilitation or rehabilitation under medical supervision) for people suffering from a mental disorder.
4. Nursing homes must be run by people with medical or nursing qualifications, residential care homes need not.
How do you go about setting up a nursing or residential care home?For details of setting up either class of home, contact Christine Blackwood at The Professional Care Regulatory team. Telephone: 445798
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Choosing a Home
Remember everyone is an individual, and a Home that suits one person could be quite wrong for someone else, so the choice must be made with you in mind.
There are many considerations, such as the level of care that you need, and the price you can afford.
These may reduce the options available to you to a certain extent, but you should still have a choice, and if possible, you, or a friend or relative, should visit as many Homes as possible to see whether they provide an environment in which you would feel comfortable.
Below is a series of questions you may like to think about when looking around homes.
1. Where is the Home?
2. Is it near family and friends?
3. Is it in an area I know?
4. How many residents are there?
5. Would I prefer a larger or smaller place?
6. Will I have my own room?
7. Can I bring my own things - bed, pictures, chairs, etc?
8. Can I redecorate the room?
9. Will I be able to lock my door?
10. Will I have somewhere safe for my valuables?
11. Will an inventory be made of my belongings and will I get a copy?
12. Can I still manage my own monies?
13. Is there a choice of sitting rooms - somewhere quiet away from the television?
14. Am I free to use all the communal rooms, eg lounge, dining room, etc at any time?
15. Can I choose what I eat and when I eat it, or are there restricted menus and times for meals?
16. Can I have a meal in my room if I want to?
17. Can I make myself a snack or a cup of tea or coffee - are there available facilities?
18. Will I be able to smoke or have a drink of alcohol if I want?
19. Can I bring in my pet?
20. Are there any social activities and outings organised for residents?
21. Can I still follow my religious beliefs?
22. Can I keep my own GP and can I see him in private?
23. What will happen to my medication - can I continue to look after it myself?
24. Who will be there to help me look after my personal care?
25. Can I have a bath when I want?
26. Who will look after me during the night and what will they help me with?
27. Does there seem enough staff to care for the number of residents in the Home?
28. If I am unhappy with any part of my care, how do I let people know and what action can I expect to be taken to resolve the problem?
29. Will I be able to stay here if I become ill?
30. Is there a residents committee?
31. Can I have a trial stay before deciding?
32. What are the fees and what do they include, eg laundry, toiletries, newspapers, hairdresser, chiropody etc?
33. Do I have to pay a retainer to the Home if I am admitted to hospital?
The next stage
Once you have visited a few homes, and chosen the one you feel most suits your needs, you could ask if it is possible to come in for a short stay before you make your final decision. You will need to find out how much this will cost, how the fees will be paid and what you need to take with you.
During your stay, you might find it useful again to ask the questions above.
However, if you are not able to do this, perhaps because you would not be able to return to your home at the end of the stay, you may still decide that an alternative choice of home would be better. In this case, you are always free to consider a move elsewhere, but you should check what period of notice your current home would need.
Homes are not required to give you a written contract, but as they are receiving payment (from whatever source) for your care, it is important to set out:
- What care you will get?
- What will be required of you in return?
RESIDENTIAL CARE HOMES – 2017
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NAME & ADDRESS |
Tel No |
Owner |
No of Beds |
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AZTEC HOUSE |
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CAMELOT |
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FIG TREE HOUSE |
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GLANVILLE |
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GLENFERRIE |
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KEROUSSEAUX 1 |
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KEROUSSEAUX 3 |
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LA HAULE |
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LA MABONNERIE |
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LAVENDER VILLA |
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L’AVENIR |
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LE FIGUIER |
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LES AMIS – GARDEN FLAT |
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LES HOUMETS |
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Les Hoûmets Residential Home Ltd |
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LONGFIELDS VILLA |
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MAISON ALLO |
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MAISON LA CORDERIE |
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Methodist Home for the Aged (Jersey) |
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MOURANT LODGE |
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PINEWOOD |
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RIDOUT HOUSE |
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RONCERAY |
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ROSEMARY COTTAGE |
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ROSEVALE |
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SANCTUARY HOUSE |
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SARUM |
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SILKWORTH LODGE |
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Families in Recovery Trust |
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SOMERS HOUSE |
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STRATHMORE |
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STUART COURT |
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Methodist Homes for the Aged (Jersey) Ltd |
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THE LODGE |
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THOMAS HOUSE |
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WESTLEY LODGE & COTTAGE |
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12 CLOS DE VILLE |
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6 / 7 SPRINGFIELD CRESCENT – EVANS HOUSE |
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26 – 28 WEST PARK AVENUE |
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Jersey Council on |
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43 CLUBLEY ESTATE |
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75 LA TOUR |
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17/18 WESTMOUNT |
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NURSING HOMES – 2017
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CLARKSON HOUSE |
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PALM SPRINGS |
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Palm Springs Nursing Home |
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DUAL REGISTRATION
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SILVER SPRINGSre |
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ST EWOLDS |
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Health and Community Services provide continuing care beds at Overdale and Sandybrook. These are exempt from registration under the Nursing and Residential Homes Law.
NNursing Agencies
Nursing agencies are registered under the Nursing Agencies (Jersey) Law 1978 and the associated order Nursing Agencies (General Provisions) (Jersey) Order 1978. They are registered and regulated on behalf of the Health and Community Services Minister by Public Health Services based at the Le Bas Centre.
Cambrette Care and Nursing Services
1st Floor
17 Queen Street
St Helier
Tel: 01534 633083
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.cambrette.com
Osborne Nursing Agency
La Rue du Bocage
St Peter
JE3 7AS
Tel: 484411 / 07797 729310
St Kitts Care Agency
Tel: 869826
Palm Springs Nursing & Care Services
Trinity Hill, St Helier JE2 4NJ
Tel: 733 479
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website:www.psncs.co.uk
Care Agencies
Care agencies don't currently have to be registered but this may change in the future.
Clifton Home Care Services
Clifton Nursing Home
Bagatelle Lane
St Saviour
Tel: 738697
Private Homecare
La Vignette,
La Rue De La Vignette,
St Saviour,
JE2 7HY
07797 743304 / 498657
Totalcare
Chantelina,
La Place Bisson,
St Brelade
Tel : 499377/ 07797796929
Karen's Care Agency
Gargate Mill Farm, St Peter's Valley, St Peter, JE3 7EG
Telephone 07797788120, E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.karenscarers.co.uk