Citizens Advice Bureau Jersey

Our advice is available in the following ways:



Statutory Nuisances (Jersey) Law 1999

    Extent: Jersey
    Updated 19 April 2012


What does the law cover

The law protects neighbours affected by smells, noise and other nuisances.

Who administers the law

The law gives Health and Community Services a duty to investigate and stop nuisances in private homes, industrial, trade or business premises.

Officers from the Environmental Health Department at Maison Le Pape will administer the law and serve abatement notices on behalf of the Minister for Health and Community Services.


An appeals procedure will be put in place for those who have been served an abatement notice and feel that it is not justified.

Problems with noise due to lack of insulation

The Department is not able to take action regarding noise nuisance caused by lack of insulation, for instance in a house converted into flats if the noise is 'day-to-day' noise rather than loud music or DIY. Day-to-day noise would be toilets flushing, normal level of television, people walking about and closing doors (rather than slamming them). This applies to properties built or converted prior to 1997.

Guidelines on noise control for construction sites

The Environmental Health Department has produced a booklet on this subject which is available from Citizens Advice Jersey.

The normal business hours which the Department would be likely to require from a building site are:-

  • 8.00am to 6.00pm Monday to Friday
  • 8.00am to 1.00pm Saturday with no working on Sundays or Bank Holidays.

Further details

Clients should be referred to the Environmental Health Department - telephone 445808