One of the aims of Citizens Advice Jersey is to exercise a responsible influence on the development of social policies and services. The evidence we gain by helping people to resolve individual problems is used to tell policy makers and service providers about the impact of policies and advocate change.


Campaigning and Research Issues 2020


1. Highlight cases where Legal Aid applicants have been awarded a Legal Aid Certificate under the present Legal Aid scheme but would not be eligible under the proposed new scheme.


2. Monitor non-employment enquiries received in respect of Discrimination issues for the specific characteristic of disability. 


3. Highlight Lodgers issues not protected by Residential Tenancy Law & Control of Housing and Work Law.


4. Monitor Coronavirus emergency measures as we are of the opinion that they should be extended for a further period.


5. Monitor cases where tenants are excluded from obtaining accommodation due to having children which can result in the wider issue of homelessness.


If you are interested in commenting on any of these issues, or would like to share your experience with us, we would welcome an e-mail addressed to the Research and Campaigns Co-ordinator, on This email address is being protected from spambots. You need JavaScript enabled to view it.