The Silver Line UK

Extent Jersey

Up-dated 22 November 2018


Everything you need to know:

How old do you have to be to ring The Silver Line?

Although we say it’s for older people, we don’t specify any particular age. If you think it’s for you, it’s for you.

What can I ring about?

Anything at all. We say “No question is too big, no problem is too small, no need to be alone”. We hope we will be able to refer you to exactly what you need – it could be a specialist advice line with information about benefits or grants, it could be an agency offering help with building repairs or gardening, it could be a charity with volunteers who can take you out or meet you in your own home. We don’t want to replicate the rich variety of projects and organisations that already exist in the community. But we know that they don’t always reach the older people who need them or would enjoy their activities so our job will be to sign-post and link our Silver Line callers to the appropriate organisations.

But aren’t you a befriending helpline?

Yes, that is a very important function of The Silver Line and we have therefore recruited volunteers to become Silver Line Friends. They will make free booked phone calls to anyone who rings The Silver Line wishing to make a new friend this way.

How do I contact The Silver Line? And when is it open?

If you need information, advice or friendship you should ring 0800 4 70 80 90. This number is available 24 hrs and is open every day, including Bank Holidays.

If you would like to contact The Silver Line in order to donate money to  you can do so with BT My Donate, PayPal and Justgiving. Or you can text a donation.