Citizens Advice Bureau Jersey

Our office is closed due to COVID-19, but our advice is available in the following ways:



Freedom of Information

Extent: Jersey

Updated 12 July 2019


Words you may need to know


Public authorities - Organisations relating to or concerning the people at large or all members of a community


Access - the opportunity or right to experience or make use of something


Freedom of Information​​​​

Jersey is introducing a new Freedom of Information Law from January 2015.

FOI is legislation that will give you the right to obtain information held by public authorities. Under FOI, everyone has equal rights to access this information.

When an FOI request is made:

  • it must be in writing

  • someone asking for information doesn't have to say why they want it

  • the States of Jersey are legally obliged to provide the information (subject to certain exceptions and if we hold the information) ​

  • the information must be provided within 20 working days of the request​

Full information about FOI will be made available in 2014​, including:

  • ​what exemptions apply to information under the law
  • more detailed guidance on the Freedom of Information (Jersey) Law 2011 and what it means for you
  • how to make an FOI request in writing or online
  • what happens to your request once you have submitted it and what you can expect to receive
  • what you can do if your request for information is refused
  • advice on the difference between Data Protection and Freedom of Information
  • which bodies are covered by the Freedom of Information (Jersey) Law 2011
  • ​Frequently Asked Questions (FAQs)

More information is available here

Freedom of Information



Jersey Office of the Information Commissioner

2nd Floor

Castle Street

St Helier



Telephone: 716530