Citizens Advice Bureau

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LOCAL INFORMATION

10.7.2.0.a

Your Way. Care Navigation, Advice & Support

Extent: Jersey

Updated: 23 November 2016

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Words you may need to know

 

Affiliated - related to, involved with

Care provider – someone or an organisation that offers care to people who need assistance

Entitlement – something you qualify to have

Impartial – fair; not prejudiced

Navigate -  to find your way

Options – choices

Prospective – possible future

Service people - people from companies providing services eg gas, electricity, water

Signpost to – to direct towards or go in the direction of something

 

Jersey Society for the Disabled can support disabled individuals and their families to find their way through all of the practical issues relating to finding appropriate care.

Our Development and Community Officer is very experienced with Long Term Care related matters. We understand that navigating the care system can be confusing and stressful at what is often an emotional time, and Bronwyn can offer support throughout the process.

As a charity we are not affiliated with any care provider so we are able to offer independent and impartial advice and help people to explore all their care options so that they can make informed choices about their care.

 

We can assist with:

  • Find the right care home or home care provider.
  • Organise appointments with prospective home care providers.
  • Accompany clients on visits to care homes.
  • Help clients negotiate and understand the care fees structure.
  • Apply for and explain possible benefit entitlements.
  • Signpost to community groups and professional services.
  • Provide support with the move.
  • Organise house clearance, cleaning and storage.
  • Arrange to be available for service people to access a client’s property.
  • Arrange any other support that may be needed.

 

Services are free to members however donations are very welcome!

Membership is £35 per year, though this could be waived for those in financial difficulty. A

 

Contact Name: Bronwyn Gomes

Telephone: 07797954989 – or 485740

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.